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Phone Ninjas Turn Phone Shoppers Into Real AppointmentsCHARLOTTE, N.C. (May 16, 2013) – The Phone Ninjas help dealerships do one thing, schedule more appointments. The ultimate problem in most dealerships is the lack of proper phone training. The Phone Ninjas hold employees accountable and coaches them on how to turn phone shoppers into real appointments. The Phone Ninjas Phone Skills Index (PSI Score) is the industry standard for evaluating the effectiveness of a phone conversation. They are one of the hottest and fastest growing companies in the automotive sector. By taking raw audio files and monitoring them, the phone ninjas teach sales members how to more effectively handle phone shoppers. “We’re not trying to sell a car on the phone, it’s about selling the appointment. We specialize in phone sales training and Internet sales training. Phone etiquette is absolutely essential, as it is the first point of human interaction,” said Thibeau. Jerry Thibeau, a 28-year automotive veteran earned the nickname “The Phone Ninja” for his ability to turn even the hardest of phone shoppers into real appointments. Having personally listened to and provided coaching feedback on more than 10,000 sales calls, he is the best and brightest when it comes to evaluating a phone conversation. “I’ve been in the automotive industry for over two decades and noticed the lack of phone training provided to sale members in dealerships. This is why I decided to branch out and establish the Phone Ninjas. I believe in holding people accountable, while at the same time providing them with the necessary tools and training to be successful,” said Thibeau. ### About Phone Ninjas: Phone Ninjas are a focused and determined company passionately striving for success. Our success comes from helping others achieve their goals. We accomplish this mission with a positive can do attitude, creative motivational techniques and by taking action when required. We have a serious desire to improve the quality of life for every person or company we engage. Phone Ninjas was a recent winner of the PCG Spotlight Awards for one of the top five products at NADA 2012. May 16, 2013 |