Cactus Sky Partners with Pace Software to Increase Automotive Repair Shop Online PresenceBradenton, FL (April 10, 2013) -- Cactus Sky Communications teams up with Pace Software to create a new cutting-edge program designed to provide consumers with online reviews of local auto repair shops. Today......
Pace Software is the leading provider of Independent Auto Repair Shop software and their clients were looking to build their online presence in the local community. Cactus Sky Communications developed the eReputation Builder product which sends an email to a customer after a service visit, encouraging an online performance review. The product suggests various online review platforms and in the event the visit was unsatisfactory, it provides a process for a complaint to be forwarded directly to the repair shop management. The goal of the eReputation Builder product is to correct any unsatisfactory experience a customer may have.
"Today consumers are turning to online reviews platforms such as Google+ and Yelp prior to ever setting foot into a repair shop, for the small independent auto repair shop to compete in the online marketplace a reputation management product was needed," said Peter "webdoc" Martin, President of Cactus Sky Communications.
A national survey recently discovered almost 40 percent of drivers don't have a trustworthy auto mechanic. In this economy, small businesses have taken a hard hit. Everyone is looking online for the best deals and most independent auto repair shops are lacking an online presence. Online consumer reviews are nearly 12 times more trusted than vendor descriptions.
"Our clients were asking us for a way to level the playing field with the large franchise chains and auto dealers who have considerably higher advertising budgets. This program is designed to build relationships with customers online as well as off," said Rick Spahn, President of Pace Software.
This new software program promises to be just the thing independent auto repair shops need to stay afloat in such a competitive industry.
"Cactus Sky has years of online marketing experience with the automotive industry. Teaming up with Pace Software, who designs software programs for independent auto repair shops, only makes sense. This is really about giving those small business owners a chance against giant corporations." Martin adds, "I'm a strong believer in entrepreneurship and helping out the little guy."
About Cactus Sky Communications:
Cactus Sky Communications expertise is in email marketing and building online relationships. Companies spend millions of dollars developing and driving traffic to their website only to have that visitor leave and never return. Online engagement and database development are two of the most important tools that they incorporate into all aspects of advertising and marketing to increase online conversations to conversions. As a full service agency they have all the services in their tool box from email marketing, pay per click, social media marketing and public relations and website design to be able to design a marketing strategy for success.
About Pace Software:
Since 1988, Pace Software has been designing shop management software for Auto Repair and Fleet Maintenance facilities. We prize feedback from our customers, who are at the cutting edge of Shop Management. It is from this relationship that we make sure an investment in our software is one that grows with the industry and your business.
April 10, 2013 |